Friday, November 4, 2016

My two cents

After selling these grates for the better part of 20 years as well as accumulating more positive reviews than I can count, I can't help but feel our company has done well. Dare I even go as far as saying that we have helped make our customers' lives a little more enjoyable because they can finally enjoy their fireplaces.

That being said, it rubs me the wrong way when somebody who stumbles across our website sends us a message accuses us of being deceptive.

Comment:
I notice in your picture where you compare your grate to a flat grate that you did not use the same fireplace or number of logs. Deceiving. If it weren't for that I may have fallen for it.
- Karen

Apparently, Karen is referring to the comparison of our grate to a flat grate found at this link.

I probably should have ignored this but I didn't.
My response:

Your analysis is faulty, here's why:

Using the same fireplace for both demonstrations is irrelevant. We are concerned with the performance of the grate; not the masonry firebox. Do you actually believe that there is some magical property the 2nd fireplace itself possesses that alone accounts for the temperature increase? Perhaps you are looking for fault instead of having an open mind about this? Keep in mind, not everybody is a scam artist. The reason we used two fireplaces was because the home the pictures were taken in had two fireplaces available which saved time performing this comparison, nothing more. In hind site, we probably should have used the same fireplace to keep the tinfoil hat wearing conspiracy theorists at bay.

Your second point is that the flat grate has fewer pieces of wood in it. True, as you may or may not know, if you overload a flat grate, the firewood can roll out of the grate and onto the hearth. The grate was loaded to its maximum safe capacity. This highlights another advantage over the flat grate; the vertical grate can safely hold more wood! Just about everybody I know has a story about flaming logs rolling out of a flat grate.

The next thing you need to realize is that our products come with a 30 day guarantee. You can return the used product and we will refund you everything that you originally paid us. In fact, if you take us up on this, we lose money; not exactly the policy of someone who wants you to "fall for it", wouldn't you say?

So there you go, food for thought.

Monday, January 19, 2015

Grate Wall of Fire is now on social media!

We have been adding new pictures and videos to our Facebook and Google+ pages. More to come soon so be sure to like and follow us. Here are the links...
Facebook page
Google+ page

Monday, September 15, 2014

Heavy duty fireplace grates are a big hit!

Well it sure looks like underestimated the demand for our new heavy duty fireplace grates. Who knew that there was such a market for heavy duty fireplace grates made from 1¼" solid steel? We honestly thought we would sell one every now and again over the course of a season. We can't make these things fast enough and we aren't even into the cold weather season yet. So if you're interested in one of these mega grates, be sure to visit gratewalloffire.com



Friday, February 21, 2014

Fire pit season is just around the corner!

Well folks, another year has come and gone and that means another heating season is slowly coming to a close. So you would think that the manufacturing crew at Grate Wall of Fire would be slowing down as the snow and icicles start to melt outside. If you thought that you would be what we like to call WRONG! We have just started building up our annual stock of outdoor fire pits for the warm weather months ahead. Our guys are hard at work cutting, bending, and welding steel day in and day out to supply those one of a kind fire pits to our eager customers. End of February or not, Grate Wall of Fire is still chugging along full speed ahead!

Don't forget to check out our fire pits page at gratewalloffire.com. Tell your friends too!





Tuesday, October 15, 2013

Who likes Wall of Fire Grates?

Who likes Wall of Fire Grates? Apparently just about everybody. Grate Wall of Fire recently signed up with Bizrate to provide detailed customer satisfaction ratings to potential buyers. We could not be happier with the feedback and customer ratings that we have received in such a short time! Click here to see Grate Wall of Fire customer ratings at Bizrate. All of us at gratewalloffire.com would like to say thank you to everybody who has bought one of our fireplace grates and supported our company.


Thursday, September 26, 2013

Heavy Duty Fireplace Grates

For those of you that just want a traditional heavy duty fireplace grate, we have you covered. We have added two sizes of super high quality flat fireplace grates to our product line. These beauties are built from solid 1.25" square steel bar! We are proud to say that we are the only company supplying any fireplace grate built this well to the public. Check out the picture below which shows our mega grate next to a typical off-the-shelf grate found at a popular home improvement store, just take a look at the difference! You sure won't melt this guy overnight. We are very excited to add these new traditional heavy duty fireplace grates to the Wall of Fire family of products. Check out our website at Gratewalloffire.com for more info on these super grates.






Saturday, August 31, 2013

New Rumford fireplace grates now available!

Here's our newest creation at Grate Wall of Fire, the Rumford grate! For several years now, customers have been asking for a tapered Wall of Fire grate that will fit the narrow back wall of small Rumford fireplaces. We finally got around to creating a prototype and just the other day, built the required tooling and jigs needed to put the "Rumford" into production for the 2013-2014 season. Here's a picture of the grate when it was still in development last week. Our new grate is available at Gratewalloffire.com so check it out!